Pricing questions
Questions teams ask before they choose a plan.
What teams typically ask while picking a tier — billing model, branch limits, and what happens after the trial.
Does every paid plan start with the free trial?+
Yes. Stocklyst uses a 14-day evaluation period with Essential-tier capacity (2 users, 1 workspace, 2 branches, 1,000 SKUs) and every feature unlocked, so the team can test multi-location tracking, the reorder engine, AI import, and the mobile workflow before picking a tier.
What happens at the end of the 14-day trial?+
Conversion to Essential is one click — your data and configuration carry over. If you bumped into the trial limits (more than 2 users, more than 1,000 SKUs, more than 2 branches), the upgrade prompt will recommend Growth so you do not lose headroom you already used during the evaluation.
Why don't you charge by orders or transactions?+
Stocklyst is an inventory management product, not an order management system. We meter on the things that actually constrain operators — users, SKUs, branches, workspaces, AI imports, API rate. Order volume is unlimited on every tier.
What does annual billing change?+
Annual billing lowers the effective monthly cost by roughly 20% across all paid tiers. Essential drops to an effective $15/mo (billed $180/year), Growth to $119/mo ($1,428/year), and Scale to $279/mo ($3,348/year).
Can I add capacity without changing tier?+
Yes. The add-on shelf lets you buy extra users ($8/mo), SKUs ($4/mo per 1K), branches ($12/mo), workspaces ($20/mo), and one-time API credit packs. Essential has per-resource caps; Growth allows up to roughly 1.5× the base capacity; Scale is uncapped.
Do all paid plans include the mobile app?+
Yes. Every tier includes the mobile workflow so warehouse, retail, and field teams can scan, count, receive, and transfer stock from the phone workflow.
How should I think about workspaces and branches?+
Workspaces are the higher-level operating containers (independent businesses or business units). Branches are the physical stock locations inside that operating structure. Pricing scales both so the plan matches how the business is actually organized.
When does the Custom tier make sense?+
Custom is for multi-region groups, regulated industries that need a signed DPA and compliance reporting, and teams with bespoke procurement requirements (SCIM, custom IdP, dedicated CSM, SLA). If you can answer the standard product on the self-serve tiers, you do not need Custom.